Confirmed Service Customer
I had an appointment at 10am got there and some poor lady had to have her car pushed there. Two service agents were talking to her for about 10mins. I think she only knew how to speak spanish, anyway when they had her situated they came to me and were very helpful, courteous, and professional. The service advisor Augustin setup a text message so I could communicate directly with him about the repairs to my vehicle and I really liked that
Alan B.
NORWALK,
CA
Business Response
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Nothing in car changed and below the front bumper got scratches probably during test drive or moving and Dealer haven't accept it. I paid out of pocke...
Confirmed Service Customer
It took a week to do an oil change. When I Googled Felix Chevrolet, it wasn't clear that the Service department was closed on Sundays, so I made an un...
Confirmed Service Customer
johnathan should get better training on customer service not good listening skills not friendly and shows no willingness to help i had to do all the l...
Confirmed Service Customer
I used to go to Penske where I purchase my vehicle somewhere along the line they forgot about extending the same level of service in their Service Dep...
